Shipping Policy:

Products ready with us are generally shipped with 5-7 days or earlier from the date of order. Some products if unavailable shall be shipped within 15-20 days after remanufacturing. In such cases customers are informed via email. 

Once an order is placed, you cannot make any change in address or else.

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception has to bear the cost of any such penalties and/or fees, not Handmade Of India. Please make sure that your shipping address is 100% correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment, Handmade Of India will not bear the charges.

Refund Policy:

No Return and No Exchange.

After purchase that product will not be refundable. But for products with manufacturing defect or damage, wrong product  just email us at [email protected] or call us at +91 7908980620 with your order no. and product details.

Please note:  That a refund will be issued only if we find the product delivered was damaged from our end. In case of any damage to the product at the customer’s end, we are not liable to provide any refund. When you will unbox your parcel please make a video of your unboxing for claim damage issue, If you don’t do it then you will not get any refund of any damage issue.

After you have made the payment  we will try to send the product(s) to you as soon as possible. If you want to cancel your order then email us at [email protected] or you can call us +917908980620 as soon as possible (cancellation charges may apply). Product once shipped cannot be cancelled.

There are times when we aren’t able to fulfill some of your needs due to unavailability of the product at the warehouse. This happens mainly when the products are sold out or are out of stock. In case of such a situation, we encourage our customers to select the next best option. If customers do not find an alternative which makes them as excited as their initial choice, we regretfully yet promptly refund the entire amount spent on the product charge with absolutely no deductions.

Color and Description Disclaimer:

We at Handmade Of India do our best to present the products on our website as they appear in original. While great effort has been put to accurately reproduce products in their original style and texture, there may be minor variations from the actual product. Products ordered with sequin and stone decoration often come off even with best and careful handling, so it should be known while placing the order. Few of the fabrics have tendency to reflect textured effects as a proof of their authenticity. This should not be mistaken for a faulty product. Handicraft, hand dyed, items will always have certain minor differences. The raw finish of the handicrafts cannot be compared with machine finished products as this raw finish is the beauty of the handicrafts items. It is practically impossible for us to replicate the same colors on a product as seen on the website or your computer screen. A minor variation in the shade selected by you is considered as a normal practice as these products have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We request you to place an order keeping in mind these minor variations in the product as seen on a computer screen against the product received. For the handmade products mentioned sizes are approximate sizes may be change.

Cookies:

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

We use other third parties such as a shipping company to fulfill orders, and a payment gateway company to bill you for goods and services, an email service provider to send out emails on our behalf and a SMS sender. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service.

The site is an online shopping portal and uses the submitted information for sale-related transactions only. Information about customer’s email id is used during the course of order processing to make inquiries and get additional inputs/clarifications. The address and telephone number are used for the purpose of mailing the ordered consignment. Other than these areas, the information has no commercial usage

From time to time we may update this Privacy Policy without any prior notice. 

If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by contacting +91 7908980620 or by regular mail addressed to: [email protected]